
Terms and Conditions
1. General Terms
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By accessing and using this website, you agree to comply with all terms and conditions stated herein.
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You must be at least 18 years old to make purchases.
2. Purchases & Payments
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All payments must be made in GBP.
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Orders are processed only after payment is received.
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Order Confirmation: You will receive an email confirmation after placing your order. Please review your order details carefully.
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All products are subject to availability. If an item is out of stock, you will be notified and offered a suitable alternative or refund.
Allergy Information:
If you have a food allergy, please contact us before ordering. All products list ingredients and allergens. For more details, reach out via our contact page or by phone.
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We reserve the right to refuse or cancel orders at our discretion.
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We are not liable for delays or failures caused by events beyond our control, such as natural disasters or government actions.
3. Refunds & Cancellations
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Cancellations must be requested within 24 hours of placing an order.
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If you receive a wrong order, or you place an order with wrong incorrect day or time, you are eligible for a refund. Refund processing may take between 1 and 5 working days, depending on your bank.for digital products or downloadable content.
4. Loyalty Program
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Points are earned for eligible purchases and sign-ups.
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Points are non-transferable and have no cash value.
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We reserve the right to modify or terminate the loyalty program at any time.
5. Privacy & Data Protection
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We collect and process personal data in accordance with GDPR and CCPA.
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Data may be shared with third parties for essential business operations only.
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Users can request data deletion or access at any time.
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You are responsible for maintaining the confidentiality of your account information. Notify us immediately of any unauthorized use.
6. User Conduct
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Users must not post offensive, illegal, or harmful content in community areas.
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We reserve the right to remove any content or ban users who violate these rules.
7. Intellectual Property
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All content, recipes, and images are the property of Ale&Giu and may not be reproduced without permission.
8. Limitation of Liability
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Ale&Giu is not liable for any indirect, incidental, or consequential damages arising from the use of this site.
9. Changes to Terms
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We may update these terms at any time. Continued use of the site constitutes acceptance of the new terms.


