top of page
Squash Soup

Terms and Conditions

1. General Terms

  • By accessing and using this website, you agree to comply with all terms and conditions stated herein.

  • You must be at least 18 years old to make purchases.

2. Purchases & Payments

  • All payments must be made in GBP.

  • Orders are processed only after payment is received.

  • Order Confirmation: You will receive an email confirmation after placing your order. Please review your order details carefully.

  • All products are subject to availability. If an item is out of stock, you will be notified and offered a suitable alternative or refund.

     

 

Allergy Information:

If you have a food allergy, please contact us before ordering. All products list ingredients and allergens. For more details, reach out via our contact page or by phone.

  • We reserve the right to refuse or cancel orders at our discretion.

  • We are not liable for delays or failures caused by events beyond our control, such as natural disasters or government actions.

3. Refunds & Cancellations​

  • Cancellations must be requested within 24 hours of placing an order.

  • If you receive a wrong order, or you place an order with wrong incorrect day or time, you are eligible for a refund. Refund processing may take between 1 and 5 working days, depending on your bank.for digital products or downloadable content.

4. Loyalty Program

  • Points are earned for eligible purchases and sign-ups.

  • Points are non-transferable and have no cash value.

  • We reserve the right to modify or terminate the loyalty program at any time.

5. Privacy & Data Protection

  • We collect and process personal data in accordance with GDPR and CCPA.

  • Data may be shared with third parties for essential business operations only.

  • Users can request data deletion or access at any time.

  • You are responsible for maintaining the confidentiality of your account information. Notify us immediately of any unauthorized use.

6. User Conduct

  • Users must not post offensive, illegal, or harmful content in community areas.

  • We reserve the right to remove any content or ban users who violate these rules.

7. Intellectual Property

  • All content, recipes, and images are the property of Ale&Giu and may not be reproduced without permission.

8. Limitation of Liability

  • Ale&Giu is not liable for any indirect, incidental, or consequential damages arising from the use of this site.

9. Changes to Terms

  • We may update these terms at any time. Continued use of the site constitutes acceptance of the new terms.

bottom of page